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IT Support

Pioneering Business Technology Solutions

Dive into cutting-edge IT support with Ascentient, seamlessly blending innovation and expertise to drive your business forward.

Leverage the Power of Advanced Technology Services

Enhanced productivity through minimal downtime

Improved cybersecurity and data protection

Cost savings on technical issues

Efficient software and hardware management

Expert guidance for tech upgrades

Estimate Your Costs with Our IT Support Calculator

For those keen on understanding the specifics of their IT support pricing and requirements, Ascentient’s IT support calculator is a valuable tool. It provides a customized estimate based on the support level, model, and services you require, to give you a clearer picture of your potential IT support pricing.

IT Support

Elevate Your IT Journey

Ascentient’s IT support integrates top-tier information technology expertise. From remote device hiccups to Microsoft application challenges, our team offers both remote and onsite solutions using innovative remote support software.

A swift response isn’t just our commitment—it’s our promise. With Ascentient, IT interruptions become history, saving you time and money.

Drive Growth with IT Support in Chicago
Stay Ahead with Managed IT Support
Managed IT Support

Stay Ahead with Proactive Solutions

Our managed services focus on proactive measures. By utilizing advanced cloud services, we ensure potential issues are spotted and neutralized. Your digital platforms remain robust and efficient, backed by our remote monitoring and management prowess.

Maximizing your system’s potential is our mission. Experience a transformative IT environment with us.

Outsourced IT Support

Experience the Expertise of Outsourced Mastery

Embrace the undeniable benefits of outsourced IT. Ascentient offers solutions tailor-made for your business challenges. Our service offerings include disaster recovery, cloud-based strategies, and network security provisions.

Watch your business transform with our top-notch outsourced IT solutions.

Business IT Support

Drive Business Success with Robust IT

Success is underpinned by seamless operations. Ascentient’s business IT support fortifies your daily functions. From managing 3rd party applications, optimizing cloud services, to handling hardware and software intricacies, we ensure your business remains agile.

Remote IT Support

Stay Connected, Anytime, Anywhere

Remote IT support with Ascentient is a game-changer. Our specialists address your needs using advanced screen sharing and remote support software tools. Keeping you connected is our utmost priority.

Experience uninterrupted service, ensuring a continuously thriving digital workspace.

Stay Ahead with Managed IT Support

Tailored Packages, Targeted Solutions

Our IT support packages cater to diverse IT demands. With offerings that range from foundational technology services to expansive managed services, we've got you covered. Our services include essential provisions like disaster recovery and cutting-edge cloud-based solutions.

SmartIT - Support


Starts at $350 per month

Tailored for small businesses seeking occasional helpdesk support, typically with under 10 employees.


Starter – 2 Hours / $350 per month
4 Hours – 4 Hours / $700 per month
6 Hours – 6 Hours / $1050 per month
8 Hours – 8 Hours / $1400 per month

SmartIT – Monitoring


Starting at $600 per month for up to 15 users/computers

Ideal for businesses of 10 to 20 employees who require ongoing monitoring, alerting, maintenance, and occasional helpdesk support.

Package includes everything in SmartIT – Support Plan, plus:

-Account Management
-Proactive Monitoring and Alerting
-Maintenance – Patches and Updates
-Licenses and Software – Antivirus, Backups, Password Management


SmartIT – Fully Managed

$160/ user

Per user pricing starting at approximately $160 per user (varies based on complexity and user count)

Designed for small to mid-sized companies (15 employees and more) seeking comprehensive IT support, including advisory, monitoring, helpdesk, and more.

Everything included in SmartIT – Monitoring package, plus:

-Dedicated Engineer
-Advanced Security
-Unlimited Remote and Onsite Support
-Quarterly/ Semi-Annual/ Annual Strategy Meetings

*Additional Add-On Services available upon request.

Ascentient: Your Ultimate IT Ally

At Ascentient, we offer more than traditional technology services. Our commitment to excellence in information technology propels businesses forward. We pride ourselves in offering services that are unparalleled in quality, enabling small businesses to remotely access our expertise with unmatched ease.

Partner with the only IT support provider that can help you redefine your IT landscape.